09/05/18 18:14:05
パシから
Dear ○○,
DVD Pacific has completed your order (Invoice ○○) and is ready for
shipping however we have been unable to obtain payment due to one of the
following problems:
- Invalid Credit Card Number
- Invalid Expiration Date
- Billing and or shipping address does not verify.
Please log into your member account to verify that details are correct so
that your order can be paid and shipped.
Should you have any questions please contact declines@dvdpacific.com who
will be pleased to assist you in rectifying the issue.
DVD Pacific
Accounts Department
こんなメールが届いたから
Dear customer service representative,
My name is ○○
Corrected the contents of the card
InvoiceID: ○○
Account: ○○
Sincerely,
って返信したんだけど、また同じ内容のメールが送られてきました。
発送方法とか住所とかちゃんと入力してしているのですが
何が問題なのか分かりますか?